Articles

CARDWATCH Introduces New Table Management Module

February 11, 2016 | By | Add a Comment
CARDWATCH Introduces New Table Management Module

As more of our client communities make the shift away from traditional institutional dining to a more “restaurant” style environment that caters to residents with increasing expectations, we know they’ll need the tools to deliver exceptional service like never before.

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New Year, New Budget: 4 ways to control food costs

February 11, 2016 | By | Add a Comment
New Year, New Budget: 4 ways to control food costs

The Dining Services department is one of, if not the, largest operational expense in a community and arguably the largest impact on resident satisfaction. With a new year comes a new dining department budget to manage, as well as new expectations to make improvements in quality. Hear what the experts form Strategic Dining Services have to suggest.

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What’s Cooking in the CARDWATCH Kitchen for 2016?

January 3, 2016 | By | Add a Comment
What’s Cooking in the CARDWATCH Kitchen for 2016?

New and under development at CARDWATCH for 2015 – get the low down on the coming version 11.

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Why Bother with Resident Meal Plans?

April 21, 2015 | By | Add a Comment
Why Bother with Resident Meal Plans?

I was recently speaking to the executive team of a community who objected to offering meal plans to their Residents. At first I thought perhaps they were onto something that other communities weren’t, but deeper investigation proved otherwise. The Reasoning: We don’t need a meal plan. Our residents prefer to eat in their homes. Meal [...]

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Windows XP? You are waaay overdue for an upgrade!

March 17, 2015 | By | Add a Comment
Windows XP? You are waaay overdue for an upgrade!

Microsoft stopped all updates to Windows XP in April 2014. What does this mean for you?

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Employee Plans: benefits of tracking staff transactions

December 17, 2014 | By | Add a Comment
Employee Plans: benefits of tracking staff transactions

Employee transactions often account for 25-40% of all transactions in a community…shouldn’t you track them? Community operators often under-estimate the the two “V’s” of staff transactions: Volume and Value.

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Flexible Resident Spending Plans: A New Budget Process

November 17, 2014 | By | Add a Comment
Flexible Resident Spending Plans: A New Budget Process

If you have implemented or or plan to implement flexible spending plans (a dollar value allowance rather than meals per day/month), your food service budget, metrics and results take on a different approach than with a traditional meal count based plan.

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Customer Case Study: Heath Village

September 10, 2014 | By | Add a Comment
Customer Case Study: Heath Village

Heath Village recovers more than $150K/yr in lost charges and dramatically reduces administrative burden after implementing CARDWATCH in their community.

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NY Times article: the evolution of dining in senior living

September 7, 2014 | By | Add a Comment
NY Times article: the evolution of dining in senior living

This NY Times article looks at how dining is evolving in senior living communities to meet the expectations of the boomer cohort. The Starbucks latte and Sushi loving generation is turning 65 and they want farm fresh, gourmet, cook-to-order culinary options.

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Two Decades of No Database Crashes: Why CARDWATCH Partners with Progress Software

September 1, 2014 | By | Add a Comment
Two Decades of No Database Crashes: Why CARDWATCH Partners with Progress Software

ITbusiness.ca interviews CARDWATCH founder on why he chose and sticks with the Progress Software platform after more than two decades together. Feature article in lead up to Progress Exchange 2014, a global conference for Progress developers held in early October.

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CARDWATCH Goes Mobile!

January 15, 2014 | By | Add a Comment
CARDWATCH Goes Mobile!

Have you ever wished your wait staff could simply take resident orders right at the table and fire them back to the Kitchen without having to walk back to a POS terminal?

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The Economics of Meal Plan Administration

June 28, 2013 | By | Add a Comment

Uncover the two great myths of technology behind retirement communities.

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