Kevin McIntosh

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CARDWATCH Introduces New Table Management Module

February 11, 2016 | By | Add a Comment
CARDWATCH Introduces New Table Management Module

As more of our client communities make the shift away from traditional institutional dining to a more “restaurant” style environment that caters to residents with increasing expectations, we know they’ll need the tools to deliver exceptional service like never before.

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New Year, New Budget: 4 ways to control food costs

February 11, 2016 | By | Add a Comment
New Year, New Budget: 4 ways to control food costs

The Dining Services department is one of, if not the, largest operational expense in a community and arguably the largest impact on resident satisfaction. With a new year comes a new dining department budget to manage, as well as new expectations to make improvements in quality. Hear what the experts form Strategic Dining Services have to suggest.

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What’s Cooking in the CARDWATCH Kitchen for 2016?

January 3, 2016 | By | Add a Comment
What’s Cooking in the CARDWATCH Kitchen for 2016?

New and under development at CARDWATCH for 2015 – get the low down on the coming version 11.

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Why Bother with Resident Meal Plans?

April 21, 2015 | By | Add a Comment
Why Bother with Resident Meal Plans?

I was recently speaking to the executive team of a community who objected to offering meal plans to their Residents. At first I thought perhaps they were onto something that other communities weren’t, but deeper investigation proved otherwise. The Reasoning: We don’t need a meal plan. Our residents prefer to eat in their homes. Meal [...]

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Employee Plans: benefits of tracking staff transactions

December 17, 2014 | By | Add a Comment
Employee Plans: benefits of tracking staff transactions

Employee transactions often account for 25-40% of all transactions in a community…shouldn’t you track them? Community operators often under-estimate the the two “V’s” of staff transactions: Volume and Value.

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The Economics of Meal Plan Administration

June 28, 2013 | By | Add a Comment

Uncover the two great myths of technology behind retirement communities.

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Demystifying the credit card process with CARDWATCH

February 20, 2013 | By | Add a Comment
Demystifying the credit card process with CARDWATCH

Merchant accounts, TID’s, MID’s and card acquirers? It’s enough to make your head spin. Accepting credit cards at your community does not need to make you dizzy. Here’s a quick tutorial to help you navigate your way.

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Sunshine for Seniors

October 3, 2012 | By | Add a Comment
Sunshine for Seniors

Briton House, a privately-owned retirement home in Toronto Canada has come up with a new way for their residents to get some Florida sunshine in the winter without even leaving their community.  Preliminary research shows that exposure to sunshine can help to reduce effects of dementia as well as general depression, seasonal affectiveness disorder (SAD) [...]

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Why Restaurant POS Systems Won’t Pass the Mustard for Your Community | Part 2

September 7, 2012 | By | Add a Comment
Why Restaurant POS Systems Won’t Pass the Mustard for Your Community | Part 2

Some Retirement Community operators believe that a standard Restaurant Point-of-Sale will work just fine for them but experience tells us otherwise.

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“Enroute to A-La-Carte”: Operational Considerations For Spending Plan Management In Your Community.

April 29, 2012 | By | Add a Comment

Gary McMullen runs through the fundamentals of setting up a-la-carte pricing and meal plans.

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Do you need a Spending Plan and POS management application in your community?

April 28, 2012 | By | Add a Comment

Eight quick questions to help you figure it all out!

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Bottom Line Impact of Automated Meal Plan Systems

April 28, 2012 | By | Add a Comment
Bottom Line Impact of Automated Meal Plan Systems

With the right automated meal plan and POS system in place, retirement communities can enjoy significant cost savings and dramatic revenue improvements of several thousand dollars per month and more.

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